Slick:Ed logo with stylized letter S in purple and blue gradient inside a navy blue rounded square to the left of the text 'Slick:Ed' in blue gradient font.

Salon Business Trends

Ever wondered how other salons are doing?

Here's exclusive access to live results from 10,000 salon professionals!

Successful owners focus on these 5 numbers & Slick is here to help you nail them!

How do you stack up?

Check your numbers to see where your strong and where your missing out on those $$$s.
Not sure? Book a call with our team who can guide you in the right direction!

5 numbers you need to control

Too many owners and coaches focus on the wrong numbers.
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Focus your team on these 5 things and watch your profits increase!

Slick's Co-Founder, Rob Smith, explains the theory in this video

1. Occupancy

This one's a no brainer: if you're not getting as many bookings as you can, you're leaving cash on the table
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How is this calculated?
Occupancy is the % of white space in your team's calendar. How many of their seats are empty with no bums on them?

A hairstylist using a curling iron to style a seated woman’s hair in a salon with makeup products visible in the foreground.Text showing national average occupancy of 75% and stating owners like you could earn an extra £4,000 per month.Bar graph titled 'Occupancy Rate' with two progress bars: the first is yellow showing 50% with a thumbs down emoji, the second is green showing 75% with a money with wings emoji.
*Based on average appointments per month of 296 and average bill of $55
A hairstylist using a curling iron to style a seated woman’s hair in a salon with makeup products visible in the foreground.Text showing national average occupancy of 75% and stating owners like you could earn an extra £4,000 per month.Bar graph titled 'Occupancy Rate' with two progress bars: the first is yellow showing 50% with a thumbs down emoji, the second is green showing 75% with a money with wings emoji.

2. Cancellations

The average salon loses $2,500 every month. Guess who's still paying the rent, wages, utilities, even though that slot is now empty? You! Can you afford it?

How is it calculated?
The total number of cancelled appointments divided by the total number of appointments

Modern black swivel chair in a room with white brick wall, wooden floor, abstract black and white painting, and a small round table with a metal bin nearby.Graph showing cancellation rate with two horizontal bars: the first bar is yellow and represents 15% with a thumbs-down emoji; the second bar is green and represents 10% with a flying money emoji, under the heading 'Cancellation Rate' with a person shrugging emoji.Text indicating the national average cancellation rate is 10%, suggesting owners could earn an extra £814 per month.

*Based on average appointments per month of 296 and average bill of $55
Modern black swivel chair in a room with white brick wall, wooden floor, abstract black and white painting, and a small round table with a metal bin nearby.Graph showing cancellation rate with two horizontal bars: the first bar is yellow and represents 15% with a thumbs-down emoji; the second bar is green and represents 10% with a flying money emoji, under the heading 'Cancellation Rate' with a person shrugging emoji.Text indicating the national average cancellation rate is 10%, suggesting owners could earn an extra £814 per month.

3. Average Bill

Pricing is the foundation of your business. Profit or loss starts here. Then you need the tools to upsell retail, second services and vouchers. Let us do the heavy lifting for you!

How is Average Bill calculated?
The total amount of revenue you receive, divided by the total number of payments you receive from clients.

Wooden shelves stocked with various Aveda hair care products including Nutri Plenish shampoo, conditioner, and sprays in pink and red bottles, Rosemary Mint shampoo and conditioner in light green bottles, and Invati Advanced products in dark purple bottles and packaging.Text displaying a national average bill of £55 and stating owners could earn an extra £5,920 per month.Text showing average bill and potential earnings: £35 equals £10,360 in black text and £55 equals £16,280 in bold white text.
*Based on average appointments per month of 296 and average bill of $55
Wooden shelves stocked with various Aveda hair care products including Nutri Plenish shampoo, conditioner, and sprays in pink and red bottles, Rosemary Mint shampoo and conditioner in light green bottles, and Invati Advanced products in dark purple bottles and packaging.Text displaying a national average bill of £55 and stating owners could earn an extra £5,920 per month.Text showing average bill and potential earnings: £35 equals £10,360 in black text and £55 equals £16,280 in bold white text.

4. Rebookings

The easiest way to fill your calendar is rebooking every client - this is something of a mantra at Slick HQ!

It's the easiest way of making sure your Occupany Rate stays as high!

How is this calculated?
The % of clients that have rebooked within X time of their previous appointment.

Person holding a tablet displaying a digital calendar or appointment schedule with coloured time blocks and booking options on screen.Rebooking Rate with two progress bars: £5,698 at 35% with a thumbs down emoji, and £8,256 at 55% with flying money emoji, showing financial values and percentages.Text showing national average rebooking rate of 55%, stating owners like you could earn an extra £3,256 per month.

*Based on average appointments per month of 296 and average bill of $55
Person holding a tablet displaying a digital calendar or appointment schedule with coloured time blocks and booking options on screen.Rebooking Rate with two progress bars: £5,698 at 35% with a thumbs down emoji, and £8,256 at 55% with flying money emoji, showing financial values and percentages.Text showing national average rebooking rate of 55%, stating owners like you could earn an extra £3,256 per month.

5. Visit Frequency

Is Mrs Smith coming in every 8-11 weeks or every 20? Thats a BIG difference to revenue. We have all the tricks and tips to prompt clients to book in their proper cycles - we want them looking fresh, right?!

How is this calculated?
The number of weeks between visits irrespective of whether they visit for a color, a cut or a fringe trim.

Hairdresser trimming a blonde woman's hair inside a salon with shelves of products.Text stating the national average frequency rate is 8 weeks, indicating owners could earn an extra £4,063 per month.Chart titled 'Frequency Rate & Potential Earnings' comparing two earning scenarios: £10,833 over 11 weeks with a thumbs down icon and a longer orange progress bar, and £14,896 over 8 weeks with a flying money emoji and a shorter green progress bar.
*Based on 500 clients and average bill of $55
Hairdresser with dark hair cutting the blonde hair of a seated client in a salon with shelves of hair products in the background.Text stating the national average frequency rate is 8 weeks, indicating owners could earn an extra £4,063 per month.Chart titled 'Frequency Rate & Potential Earnings' comparing two earning scenarios: £10,833 over 11 weeks with a thumbs down icon and a longer orange progress bar, and £14,896 over 8 weeks with a flying money emoji and a shorter green progress bar.

Your profit center

Want to see how Slick can turbo charge your profits? Book a call to learn more!

A vintage-style brown and cream barber chair with a Bentley logo on the backrest is centered in a modern barbershop setting featuring wooden shelves with grooming products, a large mirror with vertical lights, and a sink in the background.
70%
less no shows

Free SMS reminders cut no shows by 70% so you earn more

Two women seated in a salon waiting area looking at their phones, with salon products on shelves and hanging light bulbs surrounded by greenery.
25%
more bookings

Marketing and Online booking increase bookings by 25%

Hand holding a black payment terminal displaying a subtotal of £105.00 and options to add a tip of 15%, 10%, 5%, custom, or no tip, against a blurred background with a laptop keyboard.
220%
more tips

Staff earn more with Slick payments & free tipping

Person using a MacBook Air laptop displaying a colourful digital calendar schedule with various appointments and time slots, placed on a table near books and a decorative plant.
70%
saving on software

Our owners save $79 a month compared to their old software

A vintage-style brown and cream barber chair with a Bentley logo on the backrest is centered in a modern barbershop setting featuring wooden shelves with grooming products, a large mirror with vertical lights, and a sink in the background.
70%
less no shows

Free SMS reminders cut no shows by 70% so you earn more

Two women seated in a salon waiting area looking at their phones, with salon products on shelves and hanging light bulbs surrounded by greenery.
25%
more bookings

Marketing and Online booking increase bookings by 25%

Hand holding a black payment terminal displaying a subtotal of £105.00 and options to add a tip of 15%, 10%, 5%, custom, or no tip, against a blurred background with a laptop keyboard.
220%
more tips

Staff earn more with Slick payments & free tipping

Person using a MacBook Air laptop displaying a colourful digital calendar schedule with various appointments and time slots, placed on a table near books and a decorative plant.
50%
saving on software

Our owners save $79 a month compared to their old software

A smiling woman with blonde hair in a denim jacket stands behind a counter with various bottles of beauty or skincare products, engaging with two other women in a bright, modern store setting.

Experience Slick today

Discover how we can elevate your salon experience.
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FAQs

How much is Slick & what is included?

Set up and training. Our plans start from $22 per month for 1 bookable staff. This includes unlimited SMS reminders so you always know how much you will be paying each month. Unlike other providers, we don't charge commissions on new clients either!

Do you offer customer support & training?

Live one-to-one support is free. Our team is available 7-days a week via Live Chat. Our priority phone team is available 9am-5pm Monday-Friday.

Can you help me set up?

Yes! We will import your data (clients, services, etc.) and set up your account for free to make the switch from your current system stress-free.

Can you import my client database?

Yes. Client data in a .CSV or Excel file can be imported for free.

What do I need to run Slick?

Slick will run on any modern iPad or desktop computer. All you need is WIFI in your salon and an iPad or computer. Our onboarding team will run tests during your setup to ensure Slick runs smoothly in your salon.

What happens if I need to cancel?

We operate a monthly rolling subscription as standard which means you are free to leave at any time. Should you ask for preferential commercial terms that are different to the list price advertised then this will trigger a contract.

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